CIDAN Capital Microfinance Limited (CCMFL) was incorporated on the 9th of January 2015 as a Limited Liability Company and licensed by the Bank of Ghana on the 21st of July 2016 as a Tier 2 Deposit-Taking Microfinance Institution to engage in Microfinance services including Savings, Loans and Investments

CCMFL is wholly owned by VITALITY Health Insurance LTD, a member of the CIDAN Group Limited (CGL), a Holding Company incorporated in Ghana with investments in various sectors including Investment Banking, Health Insurance, Real Estate and Oil & Gas.

Corporate Philosophy

The Company’s philosophy is based on a value enhancing approach. We maintain a clear strategic focus in our services. We believe that success is achieved through a shared vision with our clients. Our overriding goal is to make our clients succeed. 

Vision Statement

The vision of CIDAN Capital Microfinance Ltd. is to become the first choice Microfinance Sevices Provider in Ghana. In this respect the Company aims at continiously expanding its services and providing customers with services far beyond those offered in the market by its competitors.

Mission Statement

The company's mission is to become the leader, most innovative, efficient and customer focused Microfinance Company in Ghana.

Corporate Culture

• Creating a corporate culture that is synonymous with quality service which is unparalleled in the microfinance services industry.

• Focusing on total customer satisfaction through continuous improvement of the company’s services.

Core Values

We believe in our people, safety, respect, team work, effective communication, creativity, excellence, integrity, and customer satisfaction. 

(a) People

 CCMFL’s greatest strength is its workforce, a team of highly qualified individuals with the right professional skill-mix.

(b) Safety

A commitment to safety permeates everything the company does. CCMFL is committed to protecting the safety and health of staff and high-value assets.

(c) Respect

The company has respect for the individual and for diversity in culture, background and experience. It tries to maintain the highest principles of fairness and equitable treatment of all employees.

(d) Teamwork

CCMFL believes in cooperative interaction by working together with respect, trust, and mutual support to achieve the company’s goals. 

(e) Communication

The company recognizes that its goals will be achieved only through open and honest communication. 

(f) Creativity

CCMFL fosters creativity, ingenuity, and innovation in its endeavors.

(g) Excellence

The company is committed to excellence. It continuously strives to improve its processes, products, and services to better serve customers. The company demands professionalism in its conduct and excellence in the delivery of its products/services. 

(h) Integrity

Staff members are encouraged to be honest and ethical in all that they do. They are encouraged to strive to deliver on commitments, and are accountable for their performance. CCMFL tries to maintain the highest principles of integrity, honesty, and accountability.

(i) Customer Focus

CCMFL strives to be responsive to its customers and satisfy their needs.